“Great for handicap senior citizen”
Cruise review of Norwegian (NCL) Pride of America

daughter1 Pride of America 5 Great for handicap senior citizen
Member Since 2014
No Forum Posts
No Helpful Votes
Overall Member Rating

Took my 84+ mother on this cruise. She is mostly in a wheelchair with some walker capability in room. We booked our room and then requested to be changed to a handicap accessible room a week before the cruise (concerned about chair maneuvering). NCL called the existing room holders who did not need the accessible room and had us switched-this was only the beginning of their great services to us. A bit of a confusion at embarkation due to this late change, but this was handled in stride by all. Once on board we found every level accessible and most things well set up for a handicapped person-a buffet is fun in that it gives many choices but usually not great for a walker/wheelchair-crew members were more than willing to walk along and help with the tray---restaurants were no problem (though East mets West kitchen can get a little overwhelmed if restaurant at full capacity-slower service and cold food can result-they will make it right though if you note this to the service). Moderna restaurant was our family's favorite in terms of flavor, hands down. Little things were all we could nit-pic...Fitness center could use a recumbent stride machine (like a nu step) as recumbent bicycles do not work with limited mobility joints as often seen in seniors. Make sure that the NCL shore excursion people are reminded about wheel chair accessibility the day before each tour so they can communicate this to the tour purveyor each time. When asked what her favorite part of the cruise was my mother said having all of the services provided in a helpful and solicitous fashion and the room and balcony which lent themselves to full mobility. That speaks to a real "vacation" . Thanks to NCL.

Pride of America Cruises to Hawaii
Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review:

Ask for the sturdy shower chair as versus the shower stool (rectangular). Both work but for an elderly person a stool is somewhat daunting if used to having a chair back also. Otherwise the shower was roomy and perfectly set up. Handles were available in appropriate places in the bathroom. For a family traveling with grandma it probably would have made more sense to have two doubles as verses a king and a double bed couch, but the king was so large, 4 really could sleep comfortably in the room. The balcony was wonderful. We removed the ramp over the balcony door lip for easier access with the walker. This room was on the perfect side when docked in port and when cruising the Nepali coast off of Kaui as it offered the primo views. We watched whales and dolphins regularly from the balcony-no need for the excursions to do this. Room service was excellent for breakfast on the balcony.

Port and Shore Excursions

Kealakekua Bay

84+ GRANDMA ON BLUE HAWAIIN HELICOPTER VOLCANOE TOUR WITH SCOTT-AWESOME. What a memory with my son, our instant helicopter tour pals, aussies Trevor and John, and grandma. She couldn't stop smiling, chatting, etc. Groundcrew golf carted her to the helicopter and helped her in. Excellent service and wonderful people. She saw real hot lava!

City Tour

Skip getting off the boat. Though NCL people were wonderful getting my mom up and down the 12 stiars to tender and the 2-3 steps into the rocking tender, this experience was daunting and tiring. the tour itself was a debacle as the lift for the bus had mechanical issues that I spent much time fixing as the tour bus driver was clueless. Though they comped us for the tour, and the balloon wheelchairing in the national park Polynesian temple site was fun, overall the experience was harrowing for all. There are plenty of activities on the boat that day-stay on and enjoy!

Published 03/19/14
Thank daughter1
No Helpful Votes
Read Cruise Critic’s Pride of America Review
Pride of America Cruises to Hawaii
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?