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Costa Serena Cruise Review by judyrita65

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Costa Serena
Costa Serena
Member Name: judyrita65
Cruise Date: January 2014
Embarkation: other
Destination: Italy
Cabin Category:
Cabin Number:
Booking Method:
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Member Rating   1.0 out of 5+
Dining 2.0
Public Rooms 3.0
Cabins 5.0
Entertainment 2.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 5.0
Embarkation 1.0
Service 3.0
Value-for-Money 2.0
Rates Not Rated
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Ship Facts: Costa Serena Review (by Cruise Critic!) | Costa Serena Deck Plans
Costa Serena very poor rating

The check-in on date of departure was a nightmare. No one seemed to know what they were doing? The fire drill was VERY long since they had to repeat it in several different languages. I had to get out of the line due to almost fainting. No fresh air and claustrophobia.

Food was very meager and mediocre - sometimes the meat was identifiable or like shoe leather. I have never seen a piece of prime rib about 3/8" thick!!! The food got better towards the latter days on board. Enjoyed the excursions - two of them had a buffet lunch at a 5-star restaurant which was 10 times better than the ship's buffets. Also enjoyed the balcony room on Deck 7.

All the Americans we got to know on board all said, it was their first Costa cruise (due to the low price) and would be their last one!

They always talk about Ugly Americans; however I found the Europeans on board were very rude, disrespectful, pushy, shoving, always cutting in line with no regard for other people (even the children were rude - some of which were allowed to run wild).

It was a long 12 days - wanted to kiss the ground when I got home to the States.


Publication Date: 03/18/14
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