This is my 6th cruise -but my first time on RCCL and the Jewel was a beautiful ship. We spent an overnight in Old San Juan at the Hotel Milano (in the heart of the historic district -adequate for one night) to be sure we wouldn't miss our departure, especially with all the recent snow out of New England. Easy on and offboarding both. The ship lived up to it's name and reputation - lovely and tasteful decor, glass everywhere for great views, a comfortable size and service was good to great. Our balcony in the aft, ninth deck, was as expected, spacious and clean, with the best view on the boat, centered just above the churn.
Fabulous balcony - plenty of room with 2 chairs and small table and 2 chaise lounge as well. We were in 9260 and my brother and his wife were in 9660 - best rooms in the house - centered right over the churn of the boat. We had one deck above buffered from any noise from the Windjammer above that and we were 3rd deck above the Main Dining Room - so no noise at all. The room was clean and we were well cared for by our steward, Olman. There is some wear but we knew the Jewel has yet to be updated. We did have a flat screen TV, but my brother's didn't - fyi.
Didn't really do the shows or entertainment as much as relax by the pool, enjoyed the live band on the Lido deck by the outdoor pool - just wished they played more of the time. Very nice in that the crowd was much quieter and average age seemed to be 40's and on up.
The only real downside were the dinners in the Main Dining Room - not at all as expected or hoped for, sub par for most nights. The waiter/service was fine but the chef needs to do much better. Our only compensation (which disappointed us even more) was a talk with the Head of Dining and all he could offer was to put our comments on the RCCL Survey. Really?? A fine dining restaurant would at least buy a round of drinks - it's the gesture of effort that was sorely lacking. The Windjammer we did a couple of nights and their food was always good. And the towel animals have been cut down to every other night ~ what's up with that?? Cut backs not keeping us happy.
Overall I would recommend the Jewel and the itinerary as well - just check to see if they have their food has come up to where it should be.