We were on Century two months prior to this cruise for a 15 night Hawaii cruise and couldn't believe the difference between the two and how terrible for us the recent cruise was and how good our prior Century and X cruises were. It was like we were on two different ships. In fact if this had been our first X cruise we would never consider doing another cruise with them and can see why reviews can be so varied. Different on board experiences results in vastly different review possibility.

The select dining was not very good on board which we had heard was due to staff shortage The service was extremely poor in the sector we were seated in three nights in a row. Often our water glasses weren't refilled. One evening two of four at our table didn't have satisfactory entries, the infamous rib eye steaks, and after over half an hour without the waiters checking back we simply walked out to get something else at the Island Cafe and have our dessert.

Also at the brunch on last full day on board we were seated upstairs and the waiters there, who were the same ones who had provided us with poor select dining service, weren't clearing away the dirty dishes and we had to finally ask for this be done in spite of the fact they had plenty of time to chit chat with some guests. Read more