We liked all the free exercise and dance classes! Morning stretch, abs workout, 1-mile deck walk with staff, zumba led by a professional dancer from the show and line dancing as well as other dance lessons were all wonderful. We have never had so many options in our past cruises.
The food was very good, however, we found the desserts a bit lacking. There was no good chocolate cake and the same desserts were repeated with no originality.
The entertainment was OK not great. The singers and dancers were all good except for the lead woman with short blonde hair. She has a screeching voice that pierces my ears and she was not very attractive. The black man was a wonderful singer and should have had more solos. The juggler was awesome. We enjoyed the comedians. We think the shows were better 5 years ago. They lack the pizzazz and grandeur that they used to have.
The shore excursion manager, was not sympathetic in my excursion complaint. We took the dolphin swim excursion in St. Thomas and had a disappointing experience. We were in the water for about one hour but our "hands on" personal time with the dauphin was about 4 minutes as we were RUSHED through our pictures. We had one dauphin for 12 people. The Celebrity cruise attendees paid the same fee of $169 and got 3 dolphins for 12 people and they remained in the water about an hour longer than the Norwegian attendees with hands on the dolphins the entire time. This gave them up to one hour of "hands on" with a dolphin. She could have cared less that we paid so much and got so little. She said that the 3 Celebrity families, that we spoke to, were all lying about paying the same amount as the Norwegian group. has very poor customer skills and offered us no refund! She said we got what we were supposed to get and dismissed me.