This was my 5th cruise (1st with princess ) . Me :25 husband :27 daughter :14months
Maybe my expectations were set too high after thinking that we would be sailing on a ship a level up from P&O. Most of the staff were friendly enough with some exceptions (the children's area staff came across rude and uninviting, and when complaining /enquiring the service desk staff made us feel very little and stupid at our enquiries ).
food :we mainly ate in the "horizons buffet" this was just convenient for us with our daughter as it was quicker and easy for us ,we ate once at rigoletto but with our fellow dinners being around 40years +older we thought we would give it a miss the rest of the cruise. The food and service was good but I found the buffet offered similar equal quality offerings.
Staff: the staff at the casino, vista lounge & bar near the main pool were lovely (stince, Marvin ,Roberto ,Edgar to name a few )
Noise : DO NOT book your cabin anywhere near the vista lounge above or below if you value a good nights sleep. I complained several times after being kept awake until midnight and they didn't want to do anything about it. "We will get them to check noise levels" ," sorry we can't cancel the show" " this is an entertainment venue" "there won't be more products on so you should be right"
That was what we got in reply to simply asking them to turn it down (not cancel it ) , the bass is so loud and your can hear word for word every lyric to a song.
In apologies after a very sleepless night (and a visit to reception ) we had 5 chocolates and a sorry note in our room - simply not good enough !!
SMELL: the ship started to get very stinky with sewerage , this has happened on a ship I've been on before but it wasn't as smelly as sea princess.
Activities/entertainment/music : everything was more suited for someone 55+ , activities were bean bag toss , indoor bowls !scrap booking , (we still took part but that was because there wasn't anything else to do )
Overall I don't think I would sail with princess again , p&o although the ships aren't as nice offers a lot more for various age groups and seems to have more variety in ages of passengers.
I didn't feel valued on this cruise and felt as though we attended activities just to get out of sitting around doing nothing. All in all when you pay full price for a child under 3 and get attitude from the staff in the children's room when you take them for a play isn't on.
We still had a great cruise but next time it won't be princess.