We sailed on the 9 th of February, two weeks after the ship docked early with the Novovirus on board! We weren't sure what to expect as we hadn't sailed in the cold before. The port wasn't as bad as we thought it would be after reading some reviews. Not up to usual port standards but not too bad! We got a taxi from New York it cost us $107 as the line going into the port was very slow moving. We were shuttle bused to the boat and headed straight to the windjammer. Cabins were ready at half one and we sailed out of Cape Liberty that evening as it snowed! Suitcases arrived at around 6 o clock and we had a lovely cabin attendant.
This was my 8th cruise and fell below the standards do what we have come to expect from Royal Caribbean, lots of small things nothing major. Not as many waiters at the bars so you have to queue up and wait to be served, we sent some clothes to the laundry for washing and ironing and it came back a mass of wrinkles and had to be sent back again. We are Crown and Anchor members and this is the first cruise we went in where there were no vouchers, the discounts were supposed to come off automatically, some did but some didn't and we had to queue at Guest Services to get it sorted.
We booked the tour of the Kennedy Space centre but our bus broke down and we were delayed, so we didn't have as much time as we would have liked at Kennedy :( We were given a 20% refund but would have preferred more time!
The second formal night was cancelled, first 7 night cruise I was ever on that had only 1 formal night!
We had a fab waiter and assistant waiter in the dining room and they really made the cruise for us.
The cabin was fine and didn't show any signs of wear and tear, but there was a lot of paint flaking on the balcony, this was power washed and did improve it.
It was obvious that the virus was on board again as they really stepped up the hand washing with people making sure that it was done, to quote " washy washy, no washy washy no foodie foodie". Cabins on our deck were also being fumigated!
The weather wasn't great, we had a nice day in Nassau, but had thunder lightening and high seas also!
Wasn't as bad as I thought it was going to be but it meant that inside the ship was very busy as most outdoor activities were moved indoors. There were talks that we wouldn't be docking at Coco Cay as the weather was bad, but we did and went over to the island on the tenders. Lovely island, plenty of sunbeds, lots of ppl selling drinks, we stayed for an hour and half and decided to go back to the ship when the clouds started rolling in! We were halfway back to the boat when the heavens opened! Everyone on the open top deck got soaked. We heard that the boat after us couldn't dock and had to go back to Island and wait and then try to dock again ( they must have been soaked)!
The shows were good, great singer and juggler, one of the nights there was only one show, and another night The Love and Marraige show was all that was on. ( On previous cruise this was an afternoon show on one of the at sea days)! The ice show was brilliant!
All in all we enjoyed the cruise just not as much as previous cruises!! I know Explorer is going in to be refurbed later this year and maybe things are just winding down on board.