We have been on about 15 cruises, but first with MSC so we know what we are doing.
I really dont know where to begin, but on a positive side the check in went well, but to many small steps to take and it wasnt all computerized, luggage to the cabin was quick, the ship was nice and all of the staff that we dealt with were very good.
Now the issues: Almost everything on this ship was catering to the French and Europeans. Very little was in English which didnt help us but we have been on numerous cruises so we were able to get around fine.