Although we have enjoyed multiple cruises with the other mainstream lines, this was our first with Holland America.

Embarkation was interesting!!! As I passed through the electronic security screen, I set off the alarm. Before I could remove my watch, (which caused a similar reaction at the airport), I was hustled over to the side and groped in a most intrusive manner by a wannabe prison guard. The cruise lines need to do a better job of screening their “rent-a-cops.” The one I encountered certainly skipped more than a few of H.A.L.’s “Service Excellence” program classes. I wasn’t sure whether I was going on a cruise or being incarcerated.

Once on board things improved considerably. We found a most accommodating staff and crew who were always courteous and eager to help. Even chance encounters in the corridors were always greeted with a; “good day - how are you to-day?” Read more