I have been on 6 cruises so far, all seven days, and all Caribbean and I have never experienced such God awful service as I have on this ship. Clearly, the crew is either worn out, or just has lousy management. Even the front desk staff seems totally uncaring and unmotivated. I don't believe that I ever made eye contact with any member of Divina's staff once. There is something seriously wrong with the management of this vessel.
I only saw my cabin attendant once, for 3 minutes at boarding. His essence lingered for an extra half hour however. No inquiries during the cruise on how I was, or how the cabin was or how anything was, in general, from anyone. I found this unusual to say the least. My curtains were torn, my comforter stained, and I felt i was imposing on someone to even take a look at it.
The food was unexceptional. It wasn't terrible, but definitely not luxury cruise line fare. Literally I have had a much better meal on the other 5 ships I was on and that included Princess and RCL. The speciality restaurants are not all that special and have an al la carte menu, not a flat fee.
Modern balcony, comfortable bed. Stand alone shower that's kind of tight for a person over 200 lbs. A/C is weak.