We had heard so much about Seabourn cruise line, so decided to try them on a cruise Lisbon to Antwerp. We were a party of 6 - 3 couples, aged late 50s to 60s. We have all cruised many times on other cruise lines. We kept waiting quite a while after arrival before being allowed to board the ship, and gathered together in the lounge. Lunch and drinks were provided - which was very nice. Within an hour or so we were processed and shown to our suite. The suite was lovely, spacious and clean, other than some rubbish left on the floor, and a mark on the couch. We contacted housekeeping and this was rectified the same day.
Sailing the Atlantic at that time of year is pretty rough and the weather can be quite wild. Balcony Suites attract a premium price and we were very disappointed that not once on our 10 day cruise, were the windows cleaned.
We found the main dining room a bit claustrophobic, particularly in the heavy seas, and preferred to eat in Restaurant 2. This is an excellent restaurant, with terrific staff, and fabulous food. However, reaching it in inclement weather is a bit of a trick, carefully navigating the wet and slippery deck.
I have to say that all meals, except for one lunch by the pool, were excellent.
The upstairs lounge at the front of the ship is quite nice and spacious, but we were horrified to find that one half, on the starboard side, allows smoking. Needless to say we went there only twice. We thought the smaller size of the ship would be a bonus, but unfortunately the public spaces are very limited, and what there are, were often occupied by officers or staff having meetings, so we were reluctant to enter.
All staff on the ship were excellent, attentive, helpful and polite. It is certainly true that if you order a drink, it is remembered by the bar staff, for every visit.
All in all, we were pretty disappointed in a cruise line/cruise ship that we had heard so much good about. I doubt we would travel with them again.