Booked the 7 night southern Caribbean cruise with 2 other couples. This was our 18th cruise and 3rd time with Princess. Previous cruises on Princess have all been great, this one was a huge disappointment.
The DINING, BARS and LOUNGES: We were stunned by the poor service and bad attitudes of the wait staff in the dining rooms and at the bars and lounges.
The ROOM: On the other hand, our room steward did a great job. He was responsive and exceeded expectations every day. The room was well laid out and very comfortable.
The ENTERTAINMENT: Ouch - - this was another surprise. The entertainment was mediocre at best. The one highlight was a ventriloquist. The Elton John impersonator was terrible and 1/2 the audience walked out at he performed. We've seen better magicians on the streets of a big city.
In summary, the room was excellent, the food was average, the dining and bar service was poor. The entertainment was pitiful. For the price paid, we did not get a good value. We will not be sailing with Princess again.