We had an unfortunate situation when a passenger fell down some stairs & was seriously injured.
The captain was kind & caring enough to turn the ship around & head back towards SanDiego to meet with a US Coast Guard chopper to remove injured passenger & all turned out well. Because of the lost time we had our time cut short in Honolulu , another port because of sea conditions we were unable to visit.
Holland America chose to offer everyone a 15% discount on a future cruise . My problem with this is why not issue a credit on the cruise where the losses occurred ? Not happy with that arrangement !!!!