The add on costs of this cruise and the long lines to get on and off the ship are never mentioned in any reviews I have read. We had to stay in a Hotel over night, and pay for a shuttle to and from Dallas, the hotel was 143.00 and the shuttle 361.00 round trip for 6. The ship got into port late because of fog, all passengers for this ship were in the ship terminal at the same time, all 3,000 +. We were standing in line to get our ship boarding pass from 4:00 in the afternoon until 7:00pm we got on at 7:00 PM. No water to drink no food, just mass confusion. Our bags made it to our room at 12:00 PM. We sat in port until Monday morning 8:00am the ship left the dock at 8:30.
Now we left the port late so we had to make up time at sea, the sun was out but the wind on the deck with the pool 11th floor was so strong you could only stay out there for 30 min. or so.
Our room was on the 7th floor aft , the whole hall way smelt of mildew and mold, other times it smelt of raw sewage. Not sure why, our cabin steward could not give us a cause for this smell. Our room was very nice, nice bed, very clean lots of storage space.
This is our 5th cruise and we found the service from the help in the Windjammer was lacking. It seemed they were sort staffed. Staff was slow to clean up plates and bring you a hot or cold drink to your table, most of the time we got our own.
The food in the Windjammer was just run of the mill, nothing special, lots of it but nothing to write home about. We saw the captain and his crew eat there once in 7 days. They made sure we saw them with lots of walking around looking at all the food stations.
We went on a tour in Roatan and Belize, we rode in vans that were very small and if you had any trouble with your back, neck or knees this was not for you. The pot holes in the roads in Belize could jar the fillings from your teeth. These two places were very poor and had lots of trash blowing around and all over the roads if you could call them that.
The entertainment was very good and all of us enjoyed the skating and the shows in the Metropolis.
The new flat big screen featured a movie every night on deck 11 but had no pop corn to go with it.
Disembarkation was fantastic on this ship, very orderly, we were off the ship in record time, we had breakfast at 6:00am and were in our holding area with our bags at 7:15 and started getting off at 7:30 we were off the ship and waiting for our shuttle at 8:15.
I am not sure we would sail with this cruise line again, no matter what the price.