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Riviera Cruise Review by balcove

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Member Name: balcove
Cruise Date: January 2014
Embarkation: Miami
Destination: Eastern Caribbean
Cabin Category: Concierge
Cabin Number: 9027
Booking Method:
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Member Rating   1.0 out of 5+
Dining 5+
Public Rooms 5.0
Cabins 5.0
Entertainment 1.0
Spa & Fitness 5.0
Family & Children Not Rated
Shore Excursions 1.0
Embarkation 2.0
Service 1.0
Value-for-Money 1.0
Rates Not Rated
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Ship Facts: Riviera Review (by Cruise Critic!) | Riviera Deck Plans
Poor Entertainment and Excursions

I have completed almost 70 cruises on all the major cruise lines and rate Oceania very poorly in the entertainment and shore excursion areas.

The ship entertainment is very repetitive and of a low standard. The magician/comedian who was on stage 4 times during our 20 days would have starved if he was a street busker. The music entertainment is based around eastern block musicians who lack any character and generally play music which only 80 years or more old. The entertainment is of the lowest standard and the most boring.

The shore excursions were not monitored by ship staff and left its guests to the mercy of operators who shortened the excursions and drove you mad about tips. Many of the buses were of poor quality and poorly maintained. The excursion staff seemed well trained to be rude, demeaning and specially selected to know absolutely nothing about the destinations,

There is no chance of encountering anyone drunk on this ship. We were on the ship for 20 Days and were offered drink service twice on the pool deck. A five star ship as they rate themselves should be having more than one drink waiter on the pool deck. The drink prices are certainly dearer than any other competitor.

The ship itself is excellent with excellent dining, however this ship lacks the feeling that anyone cares whether you are on board or not. I have never been so glad to get off a ship before. The concierge class is nothing but a con job. We had two cabins one in concierge and one not. There is absolutely no difference except for toiletries in the bathroom. The concierge lounge is too small and clearly only pretending to copy Holland Americas Neptune room.

I completed the survey at the half way point as did the rest of my family and despite a very poor rating on a number of issues, no contact was made by the ships senor staff. I completed the end of cruise survey twice in the back to back cruise without a response from management.

I cannot recommend the ship for anyone and remain disappointed one month after disembarking.

Publication Date: 02/24/14
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