This was my first cruise, and would have been my last , but as my wife has cruised several times before she was able to assure me that this wasn't typical!!!

It didn't start well when despite having enquired when booking that we could settle dining times on arrival , we were allocated 6-00pm , there are only two times this or 8-30pm, we meet the Maitre the next day who rather off hand said if we had paid more for our cabin maybe we could have picked a dining time, I persisted and on day 3 we got the later dining sitting.

However the trip got worse as we were in cabin 6420 which seemed at first OK it smelt rather damp but the worst thing was that it was directly over a lounge/ disco on deck 5, the noise was so loud that it vibrated the floor.Despite calls to Customer services with no answer, I then went at midnight to the Customer Services Desk, and complained and was meet with a "lack of interest at best" darn right rudeness at worst, the best they could promise was that it might stop at 12-30/1-00am!! which have to say it did at last! next day we asked to move our cabin , we were told the ship was full, this turned out to be untrue, we were also told we get lots of complaints "about noise on this ship". Read more