After overcoming computer problems when boarding and finally finding our way around the ship, we settled into our balcony stateroom which appeared larger on the internet but in reality, it was everything that we needed. The cabin staff were excellent and our beds were made twice every day as we often had a 10 minute lie down after our port visits. The cleanliness of the ship was truly amazing. The deck around the pool was cleaned in total every second day. Half the chairs, tables etc were removed in the afternoon and the deck totally cleaned. Then the next day, the other half of the deck received the same treatment. The bar staff and the restaurant/buffet staff did a brilliant job and if you are lucky enough to have Ernie Limon (a beautiful Filipino barman with an amazing smile) on your cruise, you'll be well looked after.
The food was good, although we didn't try the Pinnacle Grill or the Italian Restaurant. If we go again, we will try the Pinnacle Grill and also eat in the dining room more often than we did this time. After a while, the Buffet became a bit repetitive, although they always had some different selections, although the salads were very different to what we have in Australia! They also call their main meals, "entrees" and their desserts are "pastries".
We did have a couple of problems with the office staff but everything worked out in the end.
So pleased that we chose this tour over others. It was a thoroughly informative and Brad was so helpful and friendly. A great, well priced tour visiting Rotorua, a Maori Village and thermal area where we had lunch (included), a nature park, a kiwi fruit plantation and the Agrodome.