January 2014 Destination:
Southern Caribbean Embarkation:
After six cruises with Thompson we will be no longer sailing with Thomson. We are beginning to wonder why we are paying to be on so outdated ships when you see the fantastic modern ships when in harbour. This winter on the Dream in the Caribbean the lack of sunbeds was unacceptable, we had two days at sea first week ,first time ever, there were guests laying on the deck and having to sit on uncomfortable metal chairs all day, there is a large empty sports deck on deck 11 why could this not be used for sunbeds.The food in the Orion restaurant was of a low standard to what we have been used to. very slow service we had to sit through two baked Alaska parades and we were still sitting there after 2 and a half hours! Food was cold , very bland and unappetising. Food in the buffet restaurants was of a much higher standard. We were disgusted to find, that Thomsons, have brought a money making scheme of charging £9.99 pre booked VIP seats in the theatre. Which seems extortionate for a More
45 minute show We always thought Thomsons was a one class ship. The drinks package, if paid for on board, would cost £900 for two people. There was a supplementary charge for premium drinks. All soft drinks only supplied in a glass, 14 varieties of cans, one would have to pay and extra 95p. Since when has a can of coke been a premium drink! There are 12 canned and bottled beers available, and all are subject to a supplementary charge of £2.00. Once again is John Smiths Extra Smooth a premium beer? There are many more examble of there supllimentary charges. Remember you have ALREADY PAID £900.00. We have enjoyed the drinks package in the past and there were not all these extra charges. As normal the excursion prices were extortionate, and everything was available on shore locally. Internet access was very expensive, if on this cruise internet is available free in most bars and ports. We had a discussion with the future cruise rep, we found her extremely unhelpful and tried us to pressurise rise us, by saying all cruise offers finishes at midnight, but as she finished at 11am we had to book immediately. Sounds like DFS sale technique !!! We declined her offer, in fact this convinced us we would be doing alternative winter holidays. Once again all the staff were friendly and worked really hard. Less
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