excellent tour, and the CHUKKA company representatives were very informative and educated. Our driver was great, and the hostess in the van even sang! Both very kind.The people at Good hope itself were very kind, knowledgeable, happy, and catering. The animals appeared to be all in great health, and the grounds were very neat. We even had the chance to taste some Appleton Rum! Yum

Ocho Rios

This was a waste of a stop if you didnt have an excursion booked. It was ok for shopping for trinkets and stuff but thats about it. The sales people were pushy and all the shops were in a small area with a big pool in the middle. If you were at either of the 2 restaurants, you risked being splashed by people swimming. Its ok, but gross if the water lands in the food you are eating....

Costa Maya

Probably the best part of the whole trip. We went to see Dolphins, even had the chance to go for a swim with one! He swam around us, and as we grabbed his flippers he swam with us on his belly while he was on his back. It was pretty awesome. The water was right from the sea. The dolphins seemed happy, and same with the staff. They were very intentive on the dolphins, as well as the visitors. An extremely safe environment. The grounds were very clean. I did find the pictures quite expensive if you wanted to buy some, and they didnt allow you to take your own pictures if you were down with the dolphins. Im sure if you were up on deck you could have. The meal was buffet style, but very good (better then the cruise ship) and the drinks were all inclusive. As for Cozumel itself, we didn't venture too far, but where we were seemed safe during the time we were there. There was lots of shopping available, and the sales people were not pushy like they were in Costa Maya. I found the prices were a lot less expensive here also for gifts and souvenirs.

- the biggest part of the cabin was the balcony- there was very little room to maneuver around the beds- the toilet and shower were right at the entrance, so if your travel companion, new/old friends or steward came in he/she may have had a shocking welcoming- the couch was useless. if faced the toilet sink and a storage cabinet. You couldn't clearly see the television- the cabin door did not close properly and you had to give it an extra push (security issue)- hair dryer kept cutting out. Im not sure if this was a fuse or connection thing- the mini bar was super expensive, even for pop and water

We waited a couple of times over half an hour for just an appetizer
- the dining areas on the top deck closed early
- room service food was lacking in quality and choices as well
- a lot of the restaurants didnt have coffee makers on site, so the servers had to go away to get coffee urns..- considering the small cabin, there was a lot of storage
- the internet wifi was available, but expensive to buy
I heard from several repeat cruises, the Norwegian Epic was the worst they have been on, and they didnt like anything other then the weather.

Norwegian Epic Review

disappointing experience for repeat cruiser and first time cruiser..

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