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Ventura Cruise Review by keysellie

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Ventura
Ventura
Member Name: keysellie
Cruise Date: January 2014
Embarkation: Barbados
Destination: Southern Caribbean
Cabin Category:
Cabin Number: D108
Booking Method:
See More About: Ventura Cruise Reviews | Southern Caribbean Cruise Reviews | P&O Cruises Cruise Deals
Member Rating   2.0 out of 5+
Dining 1.0
Public Rooms 5.0
Cabins 5.0
Entertainment 3.0
Spa & Fitness 5.0
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 5.0
Service 1.0
Value-for-Money 2.0
Rates Not Rated
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Ship Facts: Ventura Review (by Cruise Critic!) | Ventura Deck Plans
Never again

After my experience, all show and no substance.

The Ship cruised beautifully, but the staff let her down, especially the restaurant staff. They lacked training and even some meals appeared that were not as described. A "Caribbean Pork" was actually in Hoi Sin sauce which I suspected was left over from the Duck a couple of nights before. A "fillet steak" was actually Sirloin. When we asked for cream for our coffee, we were presented with milk in a ramekin dish and assured it was cream (whipped cream). The head waiter was called and cream in a jug appeared. A stroppy waiter slammed down a jar of brown sugar after we explained to him "Canderel " was not Demerara sugar and would he please bring us brown sugar?

The food was not special (on Princess you feel as though you are eating out in a nice restaurant every night, whereas on Ventura, we felt as though we were just eating food we would cook at home every night.

We paid extra to eat in the Marco Pierre "White Room" on 3 occasions (£60 per couple) in order to get the food and service we wanted.

The constant hard selling of drinks spoiled what should have been a relaxing holiday and even when my husband still had a drink in front of him it was "Can I get you another drink?"

The staff in the restaurant did not smile, and I wondered if someone had died, so different from the wonderfully friendly and happy Princess cruises staff.

I felt the staff did not respect the passengers and did not want to be there

Generally, it was not a slick operation and I'll be returning to Princess where I hopefully will not be made to feel like one in a herd of cattle.


Publication Date: 02/14/14
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