We have cruised Royal Caribbean many times and I have to say I was very disappointed.
1- Getting on the ship was the worst I have ever seen. I was very surprised when the taxi dropped us off and we had to drag all of our baggage to where they load them in the bins to go on the ship. Of course we tipped them but I think that was to ensure the luggage got to the room.
2-Check in was super, however there were 3 people in our cabin, which meant 6 pieces of luggage. Only 1 piece was actually delivered to our cabin. We found our other pieces in front of other cabins.
Aft balcony. We did not realize that it had an obstructed view. This was the first time was had booked aft on Royal. It will be our last