Disappointing trip on the Zuiderdam: Zuiderdam Cruise Review by llbeing
Overall Member Rating
Disappointing trip on the Zuiderdam
Destination: Panama Canal & Central America
Embarkation: Fort Lauderdale (Port Everglades)
Communication on the first day was terrible. The inexperienced cruise director kept announcing to go to the promenade deck, but declined to announce to go to the life boat station numbered on our ID cards so that people were wandering More around, not knowing where to go. Very confusing to those who were first time cruisers and it impeded the process.
I upgraded to concierge class and looked forward to morning lattes out of the very fancy coffee machine. (Actually, that was one reason i upgraded! ) The machine was broken 5 of the 11 days of the cruise. A soda card used to get one a whole can of soda. Now, it got barely a small glass full of soda. When dining in the top deck, cafeteria style, there were no trays so one had to keep making trips to get beverages or another plate, salad bowl ect. I am sure that was to discourage people from taking more items; Holland American being cheap! Less
We had a large veranda outside of our stateroom but the travelers below our room smoked cigarettes constantly and their nasty cigarette smoke wafted up to our veranda and stunk it up so we could rarely use the verandas.
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