“Beautiful, but...”
Cruise review of MSC Preziosa

Taltmann MSC Preziosa 3 Beautiful, but...
Member Since 2014
No Forum Posts
No Helpful Votes
Overall Member Rating

Just returning from a 7-night cruise aboard the MSC Preziosa . Travelled with my husband , my parents , in-laws and 3 nephews . Among nine people , only the children were fully satisfied with the ship . This was my fourth cruise, the first by MSCs .

We chose Preziosa because it was the newest ship traveling along the Brazilian coast , and really , its decor is beautiful , extremely tasteful . There are many options of entertainment for children and adults . The team of Brazilian animation was pretty fun , but the qualities end there. The feeling is that there is a lot more people on board the vessel support . The public areas were always overcrowded . There was no place in the pools during the day, or in the lounges in the evening for a drink . But worst of all was definitely the buffet Maya & Inca . Disorganization is the word that best describes the place , with a terrible arrangement of food, spread over 100 meters restaurant. When you get a place to sit , the marathon begins to find food. When you return to the table , the food is already cold . The disembarkation by tender was so tumultuous and disorganized that we gave up going down on Ilha Grande - very frustrating . Another downside was the poor service . With few exceptions , grumpy and unwilling crew. Cleaning was also lacking , especially in the cabins and corridors . The carpet was always dirty and sometimes there was food dishes alongside some doors (which were also not collected within the rooms) .

Now the food ... Little variety in the buffet , and repetitive menu . At dinner restaurant, excellent service by the waiter Soni and his assistant Alexander. Tasty but unsophisticated food. Very different from the other ships that I traveled before . Finally , the price of food and drinks paid separately . Too expensive ! Draft beer Itaipava 400ml U.S. $ 4.80 , can beer $ 3.00 , longneck $ 3.60 to $ 3.80, soda can $ 2.60 , $ 3.00 bottled water , and most cocktails $ 8.00 . Everything plus another 15 % service charge . No wonder there was always huge queues to get water at the buffet ... When we got on the ship we were offered drinks package "all inclusive" . Is nothing more than a booklet with 14 sheets that gives the right to any soft drink and ice cream for U.S. $ 31.00 plus 15% or 18 sheets for liquor at most $ 8.00 for U.S. $ 61.00 plus 15% . That is $ 2.55 for sodas and juices and $ 3.90 for alcoholic beverages . And don't even think about eating outside the buffet , if you are not willing to pay for it . Only one restaurant serves breakfast and lunch a la carte included in the package . We felt exploited !

Normally I try to make positive reviews of hotels and places I know , but this time I felt compelled to share my negative experience . If I recommend a MSC cruise ? Definitely not !

MSC Preziosa Cruises to South America
Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money
Published 02/13/14
Thank Taltmann
No Helpful Votes
Read Cruise Critic’s MSC Preziosa Review
MSC Preziosa Cruises to South America
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?