This is our fourth time cruising on a Royal Caribbean Ship and this time we were disappointed the most of all our twelve cruises. We felt the friendliest staff member was a young lady working at Sorrento’s Pizzeria; her name was [ Li Jing]. Of all our cruises, we never were felt more welcomed like Li Jing made us feel. My wife & I wished she was our waitress for dinner.

The dining experience on the Independence of the sea ship was not up to par. First of all, we had booked our cruise on the Independence of the Sea’s ship over eight months prior. We were told the early dining was filled and we had to settle for my time dining. We felt left out of any entertainment, which was performed lower level dining area 6 pm seating, but most of all of good service.

And then finding out from our waitress that my time dining waiters / waitress get 34 people to serve of where the 6pm & 8pm waiters & staff get 22 people to serve. I find it hard to believe management can’t do the math. It’s just not fair!!!!!! This is a question for management, why is my time dining guests made to feel left out???? Read more