Generally a fairly poor cruise that was ruined by nightime noise from crew deck below. We complained about being woken up by sounds of furniture being dragged across floors, banging of heavy objects & general noise. Nothing was done about it and incredibly on 1 night they had a staff party with singers, drums & guitars. This started at 11pm and went on until 2am. By this time we were taking sleeping pills to help us get some sleep - not what I want to do on a cruise.
Other bad points included woefully slow check in at San Diego [no such problems when we cruised from there last year with Holland America] & a problem with our keycard that would not allow us into our room for 24 hours. The front desk continually issued us with new cards telling us the problem was solved only for us to discover the problem still persisted. It took intervention form our cabin steward to realise the problem & call an engineer to fix the door lock. That was something that was beyond the front desk's capabilities.
The excursions are generally very poor [the Eco Cruise on Gatun Lake being the biggest waste of time & money]. The only highlights were driving the beach buggies in Cabo San Lucas and a private tour we booked in Cartagena [better & cheaper than Celebrity's].
Service for dinner in the Grand Restaurant was first class & the food was good without being exceptional. However the wine service was poor & you were forever trying to get your glass refilled. Wine is expensive on Celebrity & if you are thinking of choosing a half bottle of wine from their list you can forget it. They have a long list but the wine doesn't exist.
Breakfast in the Grand Restaurant was average but on the last morning the service collapsed. The cruise was obviously over & total disinterest reigned. Every order from our group of 8 was wrong & 2 of us were served fried eggs that were dangerously raw. They were sent back only to reappear 20 minutes later having fried to death. We simply walked out.
The stateroom attendants were excellent and rooms were kept spotless.
Entertainment was either very good or very poor. In the theatre there were great performances from a comedian, a female singer, a singer songwriter & a vibraphone player but very sub standard acts from a juggler, a violin player, a magician & a singer impressionist. Probably the poorest entertainment on any cruise ship we have been on. Around the ship the story was the same. We were driven out of the piano bar by the dreadful singer who sounded like Leo Sayer on helium. On the plus side, Rob Ondras filled up the bars wherever he sang.
We enjoyed a cruise on Century some years ago but this time it was a big mistake.