The rain and chilly weather in Clearwater FL meant my friend and I were in desperate need of a few days of sun and sea. We booked at the last minute, drove 4 hours to Miami and boarded the ship at 2:15 p.m. in time to have a drink and lunch before the muster. Best laid plans and all … we arrived at our two cabins, 6545 and 6547, and were told they were flooded and to go to Guest Services to get new cabins. Long waits at Guest Services meant no lunch and no drinks since all outlets close at 3:00 p.m. for the muster. After several Guest Service visits and rounds of “no one is here that can assign cabins” we were finally assigned cabins 3012 and 3016 at 5:30 p.m. (upgrades from interior to outside cabins with small portholes). This was okay, but each time we showered the bathrooms flooded because the shower curtains were 2” too short for the shower stall. Go figure!
A variety of small problems occurred because of the cabin relocations. I didn’t receive a welcome letter with my Crown & Anchor benefits. It took four phone calls and another long joyful trip to Guest Services to get a print out of the benefits. Pay attention here because even though the benefits are loaded on your SeaPass card and the crew is supposed to ask if you want to use them when you make a purchase, they don’t. You will not get them unless you ask for them. I heard other people had the same experience.
The 3-day Majesty cruise is a Fri-Mon getaway for many Floridians and it is a ‘party’ cruise. I don’t mean this in a negative way, but if you are used to the longer cruises with more affluent guests – well, this isn’t it! It’s fun and relaxed and we enjoyed it tremendously.
We tendered to CocoCay, RCI’s private island. There were plenty of lounge chairs, several bars, and a nice complimentary beach BBQ with chicken, ribs, hot dogs and hamburgers, potato salad, corn, etc. Tea, lemonade, and water were offered at no cost, too.
The food throughout the cruise was excellent. The service in the dining room (and our dining team) was exceptional. Strangely, the bartenders, with perhaps one exception, seemed to think they were doing us a favor: no smiles or happy faces there. And we are big tippers.
Disembarking was delayed due to U.S. Customs who couldn’t handle the crowd. There didn’t seem to be adequate crew in the departure areas to help guests with questions. When you finally get outside, the same curbside area is used for arrivals and departures, making for a very crowded area. This caused one departing guest to lose her luggage when the curbside agents reloaded her luggage back onto the ship (don’t know if she ever got it). You would expect a better organized area.