Although we have done 14 cruises, this was our first with ncl. We found the ship to be the cleanest we have been on. The staff was the friendliest we have ever encountered. The food, however, was far below our expectations. As previously mentioned by another cruiser, it appears that they are encouraging their passengers to use the alternate dining options. Very limited menu in the dining rooms. Very disappointed with their 'steak'- it was a tough, thin cut that would normally be found only on a steak sandwich. They had the exact same steak on the night they described it as filet mignon/with shrimp (three tiny overcooked shrimp atop the thin steak).
Cabin was satisfactory. Loved the fact that the shower had a glass sliding door and not a curtain! Storage space was great also-lots of shelves and drawers.
Getting on and off the ship was easy. Liked that they actually counted passengers on their safety drill, Princess does not do this anymore. Entertainment was good every night. Did not like the tender-we did not use ncl's tender boats but used a private island ferry that did not have life-jackets for all passengers. When we questioned this we were told there were more in a cupboard-but how could you access these if the boat tipped?????? First time to visit New Orleans and we loved the city-safe and very friendly people.