We have done the Transatlantic cruise on board Ventura and Azura for the past few years each time the services you get has been getting poorer and poorer The meals in the main restraunt are becoming ordinary and the level of attention you get off the staff is left I think this is because they are reducing staff numbers the waiters are looking after more tables.

Tips are now added daily to your onboard account so there is no need for the staff to do that little bit extra.

The meals are now pre plated rather than the veg being brought and served so you can choose which veg you would like. The entertainment teams are not able to run all the games they once did, When I aked they said because of health and safety they coudnt play the pool games staff v passangers. Read more