This was bought on the premise that almost all our fare could be used on a new voyage before Dec. 31, 2014. We just wanted to get out of the Niagara area for a week and a half to escape the worst winter in years. We got the most expensive cabin left (C320) just a couple weeks before sailing and booked the Hyatt near the Harbour Shops the night before. Super hotel if the price is right. $6.50 cab ride to port so ignore their pitch for a $7 each shuttle.
Embarkation was a breeze, especially compares to the disaster trying to get on the Royal back in Novermber. We have been on the all three sister ships before and we were surprised to see serious aging signs on the Ruby. Its the youngest of the 3 but in far worse shape than the Crown was in 2013. A lot of nasty rust on the promenade and our balcony and varnish completely gone on railings. Drains on the veranda were bubbling up during rainstorms. The carpet in our room was badly stained and the heat/air conditioning was always out of whack. You could be freezing then 5 minutes later you would be sweating.
We were told traditional dining was full only to learn that it was never more than half full. We were moved for the second 5 days to the rear dining room which is the best layout with the best waitstaff. The food was above average here as was the service.
Entertainment was fairly good but as I am reaching Elite status , we have seen many acts before. Sad to see the bandits in the casino have upped their commission for poker to a record 15% . You really should be ashamed of this amount of greed and although I enjoy playing, you have taken away some enjoyment from the cruise experience.
Final kudos to Alberto, our room steward. You were the best steward we have had in over 40 cruises and I can only hope a promotion is in your future.
Disembarkation was easy because we carried our own bags in order to grab a cab for an early flight out of FLL back to brutal conditions up north. Lets hope the Ruby gets a much needed upgrade before we hop on here again in Southampton in the end of June.