We are somewhat experienced cruisers - this was our fourth. Previous cruises were with Holland and Royal Caribbean.

First off, the up sides - the itinerary is unique due to this being a US-based ship. Four islands in seven days, it is as you would expect not quite enough time in any of them, but we used this cruise as our first visit to Hawai'i to get a feel for the different islands, and it certainly did that. The available shore excursions had a nice mix of activity levels.

Unfortunately, that's where the good parts end. The level of service on-board this ship is quite a bit below those other two lines - whether it's the cruise line in general, this ship, the all-US staff, or just a bad experience this time around we can't say. Staff aren't near the level of other lines - our state room was dirty (hairs in the shower and drawers, dirt and dust everywhere). Read more