Just what we expected: Serenade of the Seas Cruise Review by nomad2
Overall Member Rating
Just what we expected
Embarkation: New Orleans
Our cabin was 9502, 2nd frm the front of the ship. By the way, this was one of the smoothest cruises we have been on; water was extremely smooth. Cabin was small, we kept bumping More into each other. Our only complaint was the bed, it was hard as a rock, like sleeping on the floor. Considering that the majority of the passengers on the ship were passengers were "senior" citizens.........we couldn't wait to get home to our own bed. Our cabin steward tried to help out by padding the bed more, did help some.
Overall, great service. Windjammer Cafe was good, dining room service impecable.
Disembarkation was interesting......we experienced propulsion issues sometime during the night Friday night. Ship came to a full stop (we didn't know) and for 3 hours the crew worked on fixing the problem. Problem resolved and away we went again. Captain kept everyone up to date. Just as we docked in NOLA, an announcement came over the PA, "Oscar, Oscar, port side" crew went running. Apparently Oscar is code for man overboard as the Captain came back on and said the man had been rescued by a tug boat nearby. We finally docked around 11AM. Disembarkation went fine, no issues there.
Parking at the Julia Street terminal for Royal is absolutely terrible. You park in a gravel parking lot then have to haul your bags back to your car; all this for $112.00 for the week. Last year on Carnival we parked in the Erato Street garage, same price but was in a parking structure. Hope Royal does something about the parking.
Overall a great cruise. We are loyal to Royal Caribbean, hope to sail on Quantum this November. Less
Cabin review: 9502
We booked last minute so this was the only cabin we could get with a balcony. Was a bit small but sufficient. Only perk to it was you could see into the bridge from your balcony.
Read Cruise Critic’s Serenade of the Seas Review >>
OK, but nothing special
Waste of Time.....Waste of Mon...
Poor customer service