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Caribbean Princess Cruise Review by Lizleo: Collateral Damage for a Cruise Line


Lizleo
1 Review
Member Since 2014
0 Posts

Member Rating

Cabin Not Rated
Dining 5.0
Embarkation 5.0
Enrichment Activities 1.0
Entertainment 1.0
Family & Children Not Rated
Fitness & Recreation 1.0
Public Rooms 4.0
Rates Not Rated
Service 5.0
Shore Excursions 1.0
Value for Money 1.0

Compare Prices on Caribbean Princess Western Caribbean Cruises

Collateral Damage for a Cruise Line

Sail Date: January 2014
Destination: Western Caribbean
Embarkation: Houston

Sailed for cruise sites in Cosumel and Roatan and Belize we embarked on Saturday 25 Jan. A couple good days in the sun, but on Monday both of my sisters became very ill.(gastrointestinal..Captain announced that night that there was in fact, Rotovirus on the ship. Told every one to wash hands with soap and water and we noticed that procedures changed in the buffet. Visitors were required to use hand sanitizer and food was handed to the patrons by crew members. Scuttlebut on ship said that there were in excess of 90 cases, this was Monday. Once reported the girls were quarantined to their rooms, Husbands however could come and go from that room. Some quarantine! Upon being visited by the Ship Doctor or nurses, it was never made clear, a shot and the next day a bill for $130.00.

Tuesday night the captain of the ship announced that we would not visit Belize but would return to port, BECAUSE OF HEAVY FOG IN THE HARBOUR. A quick google indicated that there was no fog, port was More closed on previous Tuesday and Wednesday. Medical personnel told my sister that she brought the virus from the hotel, despite the fact that there was up to 24 hours of incubation for this virus, numbers did not add up. It was apparent that Princess was taking no responsibility, were very disingenuous and that we were basically out the cost for the trip. After the announcement of turning back, the cruise was basically over.

Ship personnel were serious, constantly wiping up and generally very quiet. Friday morning we were told to disembark, I did not know even at that date to which hotel I would be going and only found out after I had disembarked. They delivered us to the Sheraton Hotel in Houston where were held in a holding area until rooms were ready.(6 hours) Of course we had to buy our own food which would normally have been furnished by ship. What credit did we receive for this disruption of a much anticipated vacation, one day per diem (1/7th of cruise cost) and a promise of 20% on next cruise. They said CDC ( Center for Disease Control) would visit the ship on Friday. Must of been a quick visit, the ship sailed for the Western Caribbean on Saturday with a whole new visitor roster. They too could be collateral damage for Princess Cruises to maintain their PR Status. Houston Newspaper, indicated 176 visitors and 12 crew members infected. No one can really maintain that a trip, one stop removed and 1 day short, constant stress from not really knowing, no real information about the sickness,/status, this is not a vacation Less


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