There is very little positive I can say about this cruise. Much of the blame lies with the Royal Caribbean management.

At the best of times, getting into and out of Cape Liberty is difficult. The morning of January 21st, it was nearly impossible. From previous experience we knew did not want to park directly at the pier because of the traffic pattern. We parked in a lot near the airport. What should have been a been a 15 minute trip turned into an almost hour and a half trip. There was a snow storm going on and the single road in and out of the pier area was not plowed. It was the bumper to bumper traffic in one lane that melted the snow to make any progress possible.

Our ticket told us to check in between 11:30 and noon. Because we had left early, we actually got to check in at noon. We were given numbers which we found out were for actually loading the bus from the terminal to the ship. Then we sat in the terminal tent, for another two hours waiting for our numbers to be called. Every few minutes someone would yell over the PA system that if your number has not be called you cannot load and everyone should go sit down. It was almost 1 PM before number 1 was called. Someone who had arrived at 10 AM had been given # 19. She sat in that terminal for almost 4 hours. While we were waiting, Royal Caribbean provided coffee, cold water and we were told there were occasionally cookies. There was no sanitizer near the coffee and water. Since we never saw the cookies I cannot speak to whether there sanitizer near the cookies. Read more