Not going to dwell on the common stuff.
We have sailed out of New Orleans many times on different lines, as well as NCL. This cruise they seemed to have it together. Embarkation and disembarkation was a snap.
Another couple cruised with us, their first time on NCL, so we were a bit concerned that they may not have a good time. We worried for not. They loved it. Boarding the ship, officers and Dora characters, and balloons, and music welcomed us aboard. Our friends were wooed, they said this is the first time they've ever had such a welcoming.