For a brand new ship built FOR NY year round, you think they would have thought of an inside pool area. Even a pool with a retractable roof like another cruise line's ship. This left the inside public areas crowded with 4000 cruisers stuck inside when it was 30 degrees outside. The decks seemed closed in maybe because of the crowds. The Atrium is just two decks deep with a huge screen. However, really only seats maybe 50 people, standing about 200. People above can be seated at the O'Sheehan's bar and grill to view. Most everything is on three decks 6-8, also 4000 people on three decks.
The cabins were a good size and clean. Expected since it is a brand new ship. Service was not impressive. Custom forms missing last night of the cruise, missing floor mat and a cabin attendant who didn't want to help. I attribute this to the automatic gratuity charged to the room that the industry does now. No one cares to go above and beyond anymore.
Rock of Ages was an AWESOME show!!! The Dueling Pianos was also a great show. The Second City show was just OK, but I think it depends on the group you get. Didn't want to pay for the Cirque Du Soleil show (with dinner).