This review is somewhat limited in its application because it is about a transatlantic crossing, which is not what the Getaway is designed to be doing. It is also limited because there were approximately 1300 guests in a ship built to carry close to 4,000. There were more crew members than guests on this rare transatlantic crossing. That said, the experience was most pleasurable. The crew is happy; in talking with various members of the crew, they indicated to a person that they would not want to work for any other cruise line. NCL provides them with private or semi-private quarters on the newer ships; provides benefits (such as transportation expenses when there contracts are over); and generally follows a philosophy that if the crew is happy, the customers will be happy. And it works.
The food on Getaway was excellent, and in our opinion was right up there with the quality food we've had on Cunard cruises. The ship is designed for Caribbean cruises, so that there are many opportunities to dine outside on the decks next to the upscale restaurants (but not for us on the North Atlantic in January). Whether you choose to use one of the many upscale restaurants, or eat in one of the four dining rooms available at no extra charge, you will not be disappointed in the quality or service.
We had a couple of minor complaints; but they were either recognized and corrected before we could register our complaint, or were remedied immediately upon our submitting them to the staff.