MSC Orchestra Review

Nicked and Dimed for 8 days. Poor Service and food

Review for South America Cruise on MSC Orchestra
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midlifetravel
6-10 Cruises • Age 60s

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Sail Date: Jan 2014

We were extremely disappointed with the experience on this voyage. While our expectations were not high, based on others' reviews, we still hoped that would be somewhat enjoyable. It turned out to be a great disappointment with a few notable exceptions. Since the exceptions were few, I decided to give credit first.

The ship entertainment throughout was of very high value, with nightly shows being of high quality, especially acrobatic and dancing members. The singers at the show were average but still all went well except for the MC who never spoke a word of English, only speaking Portuguese or Spanish to a primarily Brazilian clientele, though knowing very well that others were on board. Not a word in English the entire 8 days. Same can be said of ship announcements. Not a single announcement in English entire 8 days.

Food was terrible except for the Asia restaurant where it was OK., but great by comparison to the rest of the meals on board.

Cabin Review

Like all similar cabins, this one has just enough room to put double bed in with a couple of nightstands and a small table. The bathroom with attacking shower curtain was very small. Non-working light in the bathroom made it worse but was never fixed despite several requests. Asked for a warm clean blancket after seeing the one that was given to us. Never responded. Bed cover was dirty. Floor carpet was never vaccuumed,Balcony was small with a couple of upright chairs and small table. We did not end up using it much.

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