Serenade of the Seas Review

4.5 / 5.0
1,675 reviews

Not like I remembered

Review for the Western Caribbean Cruise on Serenade of the Seas
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eglidenblu
6-10 Cruises • Age 60s

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Sail Date: Jan 2014

i remembered RCL being so very nice, great food, great service, just great in everything they did. I had pumped up RCL to my wife and family, that they would never again want to step on another Carnival cruise after going on an RCL cruise. Boy was I wrong.

Embarkation was smooth as silk, I did learn that if your going to use cash for your onboard, go ahead and put a cc down to avoid the long line on embarkation day at the guest services desk as the pier personnel dont deal with cash. The very nice lady warned me in advance, so I used a cc to set up my account then later in the day, after the lines had dissipated, I went to guest services and dropped my cash on the account, much easier then fighting the line right off the bat.

Breakfast in the Windjammer was ok, it looked like there were losses in transaltion from whatever language to english. Example; Sausage gravy was called cream sauce, which for breakfast doesnt sound very appetizing. The biscuits for the gravy also left a lot to be desired, not good. Example at lunch, baguettes split for sandwiches were next to items called dips instead of salads. I like shrimp salad sandwiches, or tuna salad or chicken salad, but here they were all called "dips" instead of salads, confusing because there were no chips or crackers available for dipping. They did have a very nice smoked salmon bar for breakfast, the egg station was hit or miss as 1 day I watched a chef attempt an omelet, I and the guy behind me laughed out loud when it came out, more like scrambled eggs with extra ingredients, I opted for fried eggs that day. The set up for any meal in the Windjammer was excellent, many stations available, some serving different items some serving the same, keeps lines down. The outside of windjammer in the rear is a great place to find a seat if the weather is good.

Cabin Review

Our room, 9582 was very nice, our steward, Micheal, was exceptional. Pleasant and attentive without being intrusive.

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