Thomson Celebration Cruise Review by amandajcksn: Disappointing an understatement
Overall Member Rating
Disappointing an understatement
Destination: Canary Islands
We cruised last year at Christmas on Thomson Majesty. This was a fantastic experience, we came back and booked again, but this time for 2 weeks.
Yes it has been refurbished...... however I take dated, quality over flash tack any day of the week.
Food - shocking, we have stayed in better 2 star all inclusive aparthotels. So disappointing, every meal in every restaurant. Menus read fabulous, but that's it.
Service - this may have improved, as Christmas and New Year were the first and second sailings since the refurb. We waited everyday 30 mins, 2 or 3 times a day for drinks, or queued at the bar. NYE - an hour my dad waiting for a pint of lager, and could move, due to them having his card.
All inclusive - it actually breaches trading standards, and what is on Thomsons website as "extra" vs what is extra.
Coffee Lounge - looks lovely - pay a premium for every drink and cake in there, regardless of all inclusive.
Comfort - if you wish More to sail on a constant vibrating ship - this is for you. If you wish to sleep with loud engine noise - this ship is for you.
There are elements of this ship that are not suitable for families - family pool 7.5ft deep, adult pool 6.0ft deep. The shower at the family pool is dangerous when wet, expect to slip.
The crew are friendly and the entertainment team work so hard. But the real basics are missing, good quality food, drink, service and hygiene. Less
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Cabin review: 524
Family CabinGood Wardrobe spaceNoisy when you dock, because it was on deck C - we would have gone higher, but we had a single traveller with us. Bathroom - looks good, but they have left a rusty cabinet on the wall? haven't painted the paint chips on the door - lacks attention to details. The cleanest place on the ship guaranteed.
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