We booked this holiday cruise one year ahead under the impression of a grand and mighty ship and good services as advertised. It only proofed that big expectations, bigger disappointment.

The QM2 is a ocean liner as it claims, but it is not a cruise ship because the service, the rooms and the food are not up to the standard of a decent cruise ship. The inside layout of this huge ship is unexpectily small, once you are in the ship, you feel like you are in the small ship because of the small grand lobby, the narrow corridors and small staterooms. The only rooms that seems big is the ballroom (Queens Room) and the theatre (Illuminations). One can easily get lost because of the weird layout of the ship.

We have been cruising with other cruise lines before and weren't impressed by the overall service, entertainment and food of the QM2 as it was quite average comparing with other ships we had been on. Other passengers who cruised with QM2 before told us that the services and entertainments, food were much better before. One told me about the unannounced New Year's eve midnight buffet, it turned out to be the best with a lot of food, ice sculptures... Read more