Organization lacking: Celebrity Infinity Cruise Review by mercytravels
Overall Member Rating
Destination: South America
Embarkation: Buenos Aires
We had to wait in a non airconditioned airport. till 2:45
Taken by bus to embarkation It is now 3:20
Horrible embarkation. No organization Directions given in Spanish only for the most part. What we were told, did not happen Only got on the ship at 5:00 PM when we arrived at the check in at 3:00 PM Everyone was given a $20 credit this was nothing for the way we were treated. People needed water and not a cup was provided.
Our room only had one set of towel s for 2 people.
First morning there was no coffee ready.
Over charged for excursion that I had called Celebrity about to question the price
Tours got started late and we therefore got back late for lunch and ended up eating at 3:00 and we had a 6:00 seating.
Did not know there was Anytime seating
Some staff gave us wrong information
Last 4 days I had to go to 4 stations to find the ice tea beverage More
Food was not the best
Tender was leaking and they kept it in sevice
No theme nights
Shows were top notch
Cruise Director was great
There were problems in the dinning room that i do not wish to go into. Less
Exceeded our expectations
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