Your Ultimate Cruise Guide

Queen Mary 2 (QM2) Cruise Review by simon44jackson: WARNING TO THOSE WITH DISABILITIES

Queen Mary 2 (QM2) 2
Member Since 2014
0 Forum Posts

Member Rating

Cabin 3.0
Dining 1.0
Embarkation 5.0
Enrichment Activities 1.0
Entertainment 3.0
Family & Children Not Rated
Fitness & Recreation 1.0
Public Rooms 3.0
Rates Not Rated
Service 1.0
Shore Excursions 1.0
Value for Money 1.0

Compare Prices on Queen Mary 2 (QM2) Transatlantic Cruises


Sail Date: December 2013
Destination: Transatlantic
Embarkation: Southampton

This cruise had promise but failed to deliver.

I have cruised 15wks with HAL/Princess/Celebrity and now 11 days with Cunard - unfortunately!

I am a wheelchair user and on all previous cruises have been offered help in the Buffet 'restaurant' but not on Cunard. The 'pursers' aka Customer services told me that "It is our policy not to help".

They would not even carry a tray of food for my wife in Kings Court buffet.

Testing this further up the chain of command then the terms and conditions get pushed at you and indeed they do say that you must be accompanied by a responsible adult.

Ts&Cs for most cruise lines are similar. but they still helped out anyway.

What is different about Cunard? The ships walls are often describing 'white star' service when they would walk guest's dogs.

The situation might have improved if the food had been good - it was only good when you paid more in specialty restaurants - otherwise it was More lower standard than the other cruise companies

Embarking/Disembarking was quick and easy but that was credit Southampton docks staff (who still help!)

Cannot comment on shore excursion because (as usual) there were non suitable

Cabin was OK - the bathroom was a little tight

Public spaces -OK but avoid the 'pub'

Entertainment - a good classical pianist, Roy Walker was funny, singers were average Less

Published 02/03/14

Read more Queen Mary 2 (QM2) cruise reviews >>
Read Cruise Critic's Queen Mary 2 (QM2) Review >>

Compare Prices on Queen Mary 2 (QM2) Transatlantic Cruises

Cabin review:

Skip X

See Queen Mary 2 (QM2) deals up to 82% off:

December Deals

12 Night Europe Cruise
70% Loved It
January Deals

7 Night Transatlantic Cruise
70% Loved It
February Deals

15 Night World - World Cruise Cruise
70% Loved It
See all Queen Mary 2 (QM2) Deals >>

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.