hifax: Carnival Paradise Cruise Review by hifax
Overall Member Rating
Destination: Western Caribbean
We bought the Faster to the Fun package, we did get good service getting on the ship, but our luggage didn't show up till late that night. If I where one of their Plantuim customers(the first ones on the ship) I would really complain the tables at the pool where filthy cigarette ashes on them and food stains none of More them had been wiped down. I had to ask for a bar rag so I could use a table, alot of people where doing the same thing.
It seemed as if thier staff really didn't know what the Faster to the Fun package was about. When debarkation at Tampa came. We were told to wait in the American (piano) bar, which lead to an argument with the entertainment manager tell us we couldn't wait in there. EXCUSE ME, she continued until I showed her the letter we recieved from Carnival the night before tell us to wait there. Upon which she then left only to return and call only Platinum, Diamond members to debarkation. Upon which she returned and asked the Faster to the Fun customers why we were still waiting in the piano bar, and the argument started again that we were not to wait in there. YOU GOT TO BE KIDDING,now everybody in there was getting really upset. I dont know what her problem was but she needs customer service training.
The ship does need refurbishing but in all not to bad of a cruise, we will have to think going on Carnival again. Less
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