Having sailed with Royal Caribbean several times my group was very disappointed with Oasis of the Seas. It appeared that so much room was used for Central Park and Boardwalk they decreased the size of the buffet, dining room and the staterooms. We had to wait in line to be seated for both breakfast and lunch as the buffet had much less seating space.
This was the first time that my husband and I purchased the drink package for $385.00 p.p. However, once a waiter saw your card you never saw them again... it .was like they were told that the drinks were paid for in advance no need to keep going back to them. This happened in the casino and also around the pool.
The dining room service was excellent and the food was good but they did NOT enforce the dress policy. Every night men were dressed in shorts (even on formal night) and one gentleman showed up every evening in black shorts, black shirt, black cowboy hat and flip flops. (If you book this cruise hopefully you will not be assigned to deck three for dining as you will look out all of the windows to view a lifeboat). This is NOT an elegant dining room like you would expect on this type of ship.
The ports were very disappointing for a seven day cruise. Cozumel was the only one worth getting off the ship to see... the other two you just walked to the end of the pier and if you were not into sunbathing there was no need to get off the ship.
We booked this cruise over a year in advance and was never informed that their smoking policy changed in September 2013 and went into effect on January 1, 2014. I found this out two days before our cruise so I called Royal Caribbean and they confirmed that there was no longer smoking allowed on the balcony's... but I was assured there was a designated smoking on every floor. FALSE.. you could go up to deck 16 or 17 and a small area was set aside to stand and have a smoke or go down to deck 15 where there were 5 small tables and 5 ashtrays. The smokers were NOT happy. (You could smoke in part of the casino then it was open.)
On the day of departure, which took 2 hours, we were called off my numbers only to find that we were all jammed into a very long line waiting to retrieve our luggage and go through customs. It made us feel like just get off our ship because we are waiting on the next set of passengers to arrive.
Other then the dining room staff and our room attendant we did not feel that the staff was friendly, the ship could not handle that many passengers and therefore we will not even consider sailing on their sister ship Allure. Not worth the money we spent for this cruise!!!!