I went with a group of 130 ppl. The food has definitely changed with most of the cruise lines from what others said in the ports from the other ships. This was my 10th cruise but my first on Norwegian.
The food was good in the buffet. I was disappointed with the food in the main dining rooms. It seems like they are trying to push the cruisers to the specialty (for an extra fee) dining rooms. I never went to a specialty dining room. The people I know that did go to the Japanese Steak House said that it was good and worth the extra $25 that they paid each for their meal. I wish that I would have just stuck with the buffet.
The ship was clean and they were squirting our hands with sanitizer every time we entered the ship and buffet. There were self serve sanitizer balls at every dining room and many other places on the ship. We had a great room steward, but some friends complained that they couldn't get extra water delivered to their room fridge. ( they were on another deck with another steward).