P&O WHAT HAS HAPPENED TO YOUR STANDARDS ?: Arcadia Cruise Review by acruiserx
Overall Member Rating
P&O WHAT HAS HAPPENED TO YOUR STANDARDS ?
Destination: Western Caribbean
This was our third cruise with P&O since September 2012 and we were likely to be P&O customers for many years to come but their standards have dropped so much they are now a very poor option for cruisers. P&O had good entertainment sadly Arcadia did not. The Headliners were good but only did 4 shows in 24 nights ! (They were rehearsing More shows for “The World Cruise”)
The poor catering and lack of silver service was another area of disappointment. The Arcadia seemed understaffed and the staff under trained, a few more cleaners would not go a miss. It is a wonder there was not a health related problem during the cruise. We had a minor fire (only in the laundry !!!!!)
They are cutting back so much it is the passengers that are bleeding ! Profits are important but with no customers where are the profits going to come from ? None of our party will cruise P&O again !
"what a shame" is it anything to do with the "new senior manager"
WE LOVED P&O until this cruise. Less