Crew not up to RCI standards: Independence of the Seas Cruise Review by MO Tom
Overall Member Rating
Crew not up to RCI standards
Destination: Western Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
Our wait staff was adequate, but not very friendly. The head waiter breezed by our table twice during the week for less than a minute, but on the last night stayed a few minutes trolling for additional tips.
My bar tab this trip was about half of a normal cruise, even though the prices for drinks have increased. There were very few roaming servers. I estimate about 75% of my drinks were me going to the bar itself. The bartenders were not More talkative, even if not busy. RCI lost some drink profits on this ship.
Don't get me wrong, these workers did their jobs and the trip was very enjoyable. I just noticed that there was no "WOW" service that RCI advertises. I guess now RCI automatically charges gratuities, and you have to go the guest relations to have them removed or altered. That may be why the crew aren't trying too hard.
The ship was great, the largest I have been on yet. There is no way we covered the whole ship, and participated in few planned activities. Our room was very large and comfortable, and our party was able to open our balconies to each other. Less
Our balcony room was great. This was the largest ship we have been on, and the cabin was by far the best we have had. The balconies have slider doors to open to the neighbor. We had five balcony rooms in a row and it was great.
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