Not Within the Trade Description Act Platinum: Thomson Dream Cruise Review by 100cruises
Overall Member Rating
Not Within the Trade Description Act Platinum
Destination: Eastern Caribbean
Having had a little cramped and less than eventful flight we eventually arrived at the cruise terminal. The ship did not look as if it had the wow factor but we weren't going to judge a book by its cover.
The cabin was the first thing to be seen as we boarded and an inside plus, OK but I was Not seeing Platinum and this was the best part of this review. It was a start of complete disappointment on our and a lot of others we spoke to holiday.
The day time entertainment was actually rubbish and repeated every day and the night time just as bad, The Entertainment was all on one level on Deck eight. It just did not work and made the ship looking very dated.
Thank goodness we could get of most days! We really enjoyed the time on the Islands and a fantastic More break form the Dream ( Where did they get the name ).
The food was dire often cold and served in such small portions a five year old would go hungry. The service was very slow, water served warm, not a sight of a wine waiter some nights and forty-five minutes to wait for mains after starters? The bar service was almost none existent except the selling of wine packages. Having said a bout selling, everything seemed to have a surge charge. The table wine and also beers were of poor quality. Platinum???????
We really expected more from the description of the cruise the consumer rights comes to mind? The Sale of Goods Act 1979 makes it an implied term of the contract that goods be as described, fit for purpose and of satisfactory quality.
Don't book it or you might just shoot your self in the foot. Less