LOST AT SEA - ALMOST: Queen Victoria Cruise Review by graham.100
Overall Member Rating
LOST AT SEA - ALMOST
We arrived at the Ocean Terminal in Southampton at 12:30 and were told there was about a half hour delay in boarding. We were nevertheless on board and in our cabin by 1:30pm. We then went up and found a seat in the Lido self-service restaurant and had a leisurely lunch.
We had a balcony cabin on deck 8, directly below the Lido, from which we heard no noise during the cruise. The cabin was clean, in good condition, with little evidence of wear and tear. There are two wardrobes, with 40 hangers provided. There are also shelves and drawers, which should provide ample storage for a 2 week holiday, but perhaps not for a full World Cruise.
The cabin was kept clean by the steward while we were at breakfast and dinner each day – excellent service.
Dressing gowns and slippers are provided.
The bed linen is very good quality fine cotton. The two beds can be arranged as twin More or double. They are reasonably soft, yet supportive. There are two large pillows, one square and one oblong, with good quality foam filling.
The shower room was also in good condition, except for some mould on the tile grouting in the shower area. The shower curtain is a heavy fabric material, rather than plastic, which is much more practical. This was very clean, presumably because it can be easily placed in a washing machine. The shower thermostat was not always very effective at controlling the water temperature, but we have had the same problem on other ships.
The strength of the lighting was good and a shaving/make up mirror is provided.
Gilchrist and Soames, soap, shower gel, shampoo, conditioner and body lotion are supplied and replaced as used.
The bath towels were fluffy and an adequate size, but certainly not bath sheet size. There are also small hand towels and flannels.
The balcony has two chairs and a table, but no recliners.
The small flat screen television in the cabin provided general information and often had a recording of one of the talks from the previous day. It had US news channels, plus Sky News and BBC World. A number of films were shown each day, but the quality of the picture was so bad that most were not worth watching.
Britannia restaurant. We were on the second sitting at 8:30pm. Our waiter, Dennis, from Dubrovnik was a real character. He was full of advice about which choices to make and even sang to us on one evening. We were initially impressed, but soon realised that he spent too much time entertaining us and not enough time serving and his assistant struggled to make up the lost time. Unlike tables served by other waiters, we were asked to choose our desserts with the starters and main course, instead of deciding on a light or more filling dessert after our main course. This procedure meant that it provided extra time for Dennis’s entertainment. Unlike other sections around us, we were rarely offered the Petit Fours with our coffee. It will be interesting to hear other peoples’ experience with Dennis.
The food itself was good to excellent and there was no indication of the budget being cut since our last Cunard cruise in 2012. It is certainly much better than that provided by P&O. In particular we enjoyed some superb steaks, of a quality one would expect in the best restaurants.
We also ate breakfast in the Britannia Restaurant, where the quality and choice was consistently good. You can have the full range of cooked English breakfast, cereals, pancakes, fruit, yogurt, bread and pastries, etc, etc.
We normally had lunch in the Lido, where there was always a good choice of hot and cold dishes, plus pasta and pizzas made to order. Chocolate and vanilla ice cream was always available from a machine – parents please note! When the weather was bad it was difficult to find a seat between 12:00 and 1:00. If it was really full, a more leisurely lunch was available in the Britannia Restaurant. When the weather is fine the Lido grill is open where you can dine outside. This mainly offers burgers and hot dogs, with chips or salad. They no longer serve steak, so that is one cut back on the budget.
Cunard’s famous afternoon tea is still available in the Queens Room between 3:30 and 4:30. Even if you only go once, you have to experience it. It is just not the same to have a self service tea in the Lido.
As is normal on Cunard and many other ships, the drink prices are very high ( from around $10 for a glass of wine) and there is also a15% service charge. We noted that many only drank water with their meals.
The title “Lost at Sea” refers to the fact our 10 day cruise from Southampton to Fort Lauderdale was just that. The stop in the Azores was cancelled.
After leaving Southampton we experienced 3 days of rough weather. At one stage speed was reduced to just 4 knots due to the storm force winds (Normal cruising speed 20 knots). On the third day (4th January) we were advised that our one and only morning ashore in Ponta Delgada in the Azores had been cancelled, as the weather would be too rough to enter the harbour. On the morning of our intended stop (6th January) the wind and sea conditions had moderated as we passed South of the Azores. Since the cost of fuel is now a major factor in running a cruise ship, it is clear that the cancelled stop had more to do with the additional cost of the fuel that would be needed to make up lost time, than the sea conditions.
If you were in a restaurant at 9am or 12 noon when there was a report broadcast from the bridge, you would not hear these and the only way to monitor progress was on the “Report from the Bridge” shown on the television. This was often not updated and continued to show the previous day’s position, speed and sea conditions, or nothing at all.
Despite the rough weather experienced at the beginning and a swell in the middle of the Atlantic, only a gentle rolling motion was experienced, except during the storm, when there was more rolling and pitching which some found uncomfortable.
For the first few days we were entertained by a comedian and a singer. We did not find anyone who had ever heard of them. Presumably they work mainly on cruise ships. The Royal Cunard Singers and Dancers appeared towards the end of the cruise. We were told they were a new group and had to rehearse before appearing. Although the singers were good, the dancers were typical of those seen on cruise ships and lacked experience. They were certainly not up to the standard of those previously seen on Cunard cruises.
There were also a number of musicians who performed in the theatre and around the ship and these were generally good.
It had been intended that new acts (and Speakers) would join the ship in the Azores. Having cancelled this stop, the comedian ran out of jokes and the singer expanded her repertoire.
We did have some interesting speakers. An adventurer, Adrian Hayes, who told of his mountain climbing, trips to the poles and trek across the desert. He was certainly entertaining. A retired policeman, David Bright, was less so and openly admitted that speaking was not his forte. He regularly over ran his allotted time and was unable to finish his story. It was more like listening to an ex-copper talking in the pub and as such was nevertheless fairly entertaining. An ex-BBC man, Peter Dorking, gave us a potted history of the BBC, with both archive film and sound. These were well produced talks.
There were talks on how to dress (women), jewellery, learn to dance, fence (yes, with swords), get the most from your i-phone, i-pad etc., etc. There were also films shown in the theatre, cooking demonstrations, an audience with the Captain and many other things throughout the day. In fact it was often difficult to fit in time for your meals!!
Overall we found the crew courteous, helpful and very professional. Well done Cunard for the standard of training. One thing we did notice was there are now a much greater number of waiters from Eastern European Countries and they certainly were able to provide a better service, having a greater understanding of English and European culture, than many of the Asian crew members.
Where immigration does not take place on board, but in this case, ashore at Fort Lauderdale, be warned, it is a very long process. We stood “in line” for over an hour. The Americans certainly do their best to discourage tourists!
Firstly one has to bear in mind that as with most first sectors of a World Cruise crossing the Atlantic, the fares are heavily discounted and offer exceptional value for money. Even leaving this factor aside, we thoroughly enjoyed the cruise, which was followed by a few days of hot sunshine in Florida. We were certainly relieved to find that Cunard have not lowered their standards. I did hear one woman ask at the Purser’s deck “Can I wear jeans in the restaurant tonight?” “No” was the answer, “The description of semi formal clearly states no jeans”. As I say, Cunard have not lowered their standards. Less
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