Marco Polo Cruise Review by Beryl1234: The Cruise of Horrors
Overall Member Rating
The Cruise of Horrors
Destination: Canary Islands
Embarkation: London (Tilbury)
A 15 night Christmas and New Year cruise to Maderia on board the Marco Polo interested us: formal evenings, socialising, playing bridge, attending lectures, good itinerary, plenty of excursions - lets go for it. "Agreed it's a small ship but a decent cabin on a convenient deck should suit a couple in their 80s - everything to hand." proferred the agent. So we paid a sizable sum and awaited the sunshine.
Our first impressions on boarding were mixed. The ship was obviously limited but the cabin was ok (except the windows leaked). We cherished our steward in the days to come. Dining presented a problem; very cramped and the food was 'fiction'. A seven course menu might contain something you can eat - warm tasteless soup, a weird mash of fish, tough meat, risotto resembling cold porridge or a reliable salad and ice cream which we survived on. Don't ask about Christmas day, it was a disaster. Chunks of turkey, uncooked sausage, raw bacon and mashed vegetables - no sauce or gravy. More Christmas pudding, pies and strudels all contained the same cold mixture, waiters struggled and so did the passengers.
The Buffet housed chipped mugs from which we dangled our tea bags and the food was even more dubious so we seldom visited. When the restaurant and Buffet were rendered out of commision due to storms we enjoyed the delights of free mini rolls containing breakfast sausage kindly delivered to our cabin by the stewards "Sorry no hot drinks - £2.20 for a bottle of water".The next 8 hours were painful.
Our first 4 days at sea ruled out making Gibraltar. Confined to our cabin due to force 10 gales and mountainous seas it was unsafe to attempt passageways and stairs as the lift were out of action. Fitments and wardrobes decanted our possessions, bottles and glasses smashed and i was nursing a bang on the head for days when i collided with the toilet door. Sadly, the medical centre already had 17 patients with broken limbs and more. Eventually some were flown back to the UK.
Daily apologies greated us on the tannoy - Lanzarote was out, due to schedules, but we would make Sante Cruise Pala. Pity the coaches broke down and the tourists' suffered. Tenerife was anxiously awaited since more passengers left for home. Maderia was the long awaited highlight. If you booked a tour surely you would expect to disembark first and leisurely join the party at the appointed hour. But no, not on the Marco Polo. Some waited until the last tender pulled alongside and by then, red faced, and full of apologies they met the coach 45 minutes late. Obviously we didn't get to see everything and missed the opportunity of linking up with friends at Reids; we had come a long way.
From then on we motored for another 4 days at sea. Coupled with a titanic slide of chairs i also injured a knee, another man broke his shoulder. Lisbon/Oporto were cancelled but why hole up in Le Havre, a boring shipping port, for a day in order to carry out repairs and a quick make over. In truth, the vessel had to leave Tilbury for South America the next day, God help the passengers. The concessionary payments were offered: £25 each and 20% off your next cruise. There weren't many smiling faces when we disembarked. Injuries aside it was a good way to diet. we both lost 5lbs. Disaster, just a disaster. Less
Read more Marco Polo cruise reviews >>
Read Cruise Critic's Marco Polo Review >>
Cabin review: 1447
Amazing Holiday on the Beautif...
Greedy, Smelly, staff cut back...
Unacceptable in so many ways
Interesting experience on an o...